Check-In / Check-Out

Check-In from 14:00 till 19:00
Earlier and later check-in upon request
Check-Out until 11:00

Minimum stay

Low and Mid-season: 2 nights*
High season: 3 nights*

*exceptions may apply in specific periods. Please contact us directly if you have special date needs.

Tent usage and cleaning

Tents are used and run by guests independently.
We will clean the tent and change bed sheets and towels every 4 nights.

Reservations

Reservations can be requested via email, contact form or phone.
Upon reservation request, we will send an email confirming availability. To complete a reservation clients are required to pay a 30% deposit in the 5 days following the availability confirmation.
As soon as the payment is received, we will send the client an email confirming the reservation.

Cancelation

If a client wishes to cancel a reservation, he must inform us via email.
If cancellation is requested more than 30 days before check-in, the deposit will be fully refunded, without any penalty.
If cancellation is requested less than 30 days before check-in, the deposit will not be refunded.
Also in that period the change of check-in date or early check-out, implies the payment of 100% of the reservation.
If a client doesn’t cancel the reservation until the day before check-in and doesn’t show up for check-in, this will be considered a No-Show.
In that case, if a client doesn’t contact management and doesn’t check-in until 12 PM the day after the appointed check-in date, the reservation will be automatically canceled and the tent will be made available for reservation.
No-show implies the payment of 100% of the reservation.

Payment methods

Bank transfer
Cash (at Azul Singular)

Children

Free for children up to 3 years old (inclusive)

Extra beds

High season – 15€ per night/person
Mid and Low seasons – 10€ per night/person


Conduct Code

  • It’s strictly forbidden to smoke inside the tents and common areas. When smoking outside, guests should put out cigarettes only in the provided ashtrays.

  • It’s forbiden to make noise after 22:00.

  • For maximum comfort, we advise our guests not to use shoes inside the tents.

Extras

  • Baby cradle, high chair and other baby equipment: free upon request and availability 

  • Mountain and city bikes: €7,5/day

  • Extra change of bed sheets and towels: €10

  • Extra tent cleaning: €20

  • Laundry Service: €10 per load (max 10kg – washing, drying and folding included)